THE NICE NERDS SERVICES
What Can We Do For You?
What can’t we do you for?
Well, just saying that wouldn’t be satisfying for those of you that like lists, so here we go:
General Support – Desktops, Laptops, Phones, Pads
Backend Support – Servers, Biz Apps, Storage Systems
Networking Support – Routers, Switches, WAN, LAN, WiFi
Vendor Support – Tech support liaison when dealing with third party vendors, Subscription reviewing, Vendor searching
Design Review – Current setup review, Future designs
Workflow Analysis – Look at how it works now and how it could be improved
AND MORE!
Basic Plan
$299/month
- 1 hour monthly system maintenance check
- 1 hour of tech support
- 5 licenses for quick remote support Provides the ability to support quickly without having to come onsite for most issues
- Scheduled onsite visits available when required
- Discounted tech support call rate for additional hours at $175/hour (30 minute minimum)
- Support response Monday through Friday (8am – 5pm PST)
Biz Plus Plan
$499/month
- 1 hour monthly system maintenance check
- 2 hours of tech support
- 5 licenses for quick remote support Provides the ability to support quickly without having to come onsite for most issues
- Scheduled onsite visits available when required
- Discounted tech support call rate for additional hours at $150/hour (30 minute minimum)
- Support response Monday through Friday (8am – 5pm PST) AND Saturday (8am – 5pm PST)
Platinum Plan
$699/month
- 1 hour monthly system maintenance check
- 3 hours of tech support
- 5 licenses for quick remote support Provides the ability to support quickly without having to come onsite for most issues
- Scheduled onsite visits available when required
- Discounted tech support call rate for additional hours at $100/hour (30 minute minimum)
- Support response Monday through Sunday (8am – 5pm PST)
- Emergency support for business outage issues
